Business Tools

CRM Dashboards & Automation Tools

Custom CRM systems with automated workflows, reporting, and multi-channel communication.

Problem

Businesses used generic CRM tools that didn't fit their workflows, leading to low adoption and manual workarounds that defeated the purpose of having a CRM.

Solution & Architecture

Designed and built custom CRM solutions tailored to specific business processes. Features include automated lead scoring, pipeline management, task automation, multi-channel communication (email, WhatsApp, SMS), and real-time analytics dashboards.

Tech Stack

ReactNext.jsDjangoPostgreSQLCeleryRedisWebSockets

Role

Lead Engineer

Outcome & Impact

Sales team productivity increased by 35%. Lead response time dropped from hours to minutes. Management gained real-time visibility into pipeline health.